Product Manager, iShopChangi
Changi Airport GroupSingapore, Singapore
Posted March 3, 2026
Full Time
About the Company
Changi Airport Group (CAG) is the manager of Singapore Changi Airport, one of Asia's leading air hubs. CAG oversees airport operations, air hub development, commercial activities, infrastructure projects, and emergency services, while also expanding its reach through consultancy and investments in foreign airports. With a focus on excellence and innovation, CAG employs about 1,800 staff across diverse functions and was recognized as the 'Most Attractive Employer' by Randstad in 2016.
Job Description
Product Manager for Front-End Experience at iShopChangi, responsible for delivering a seamless digital experience across website and WeChat Mini Program. Key responsibilities include front-end product ownership, customer journey & funnel optimisation, product insights & data collaboration, data-layer tracking & measurement, and cross-functional collaboration.
Requirements
- Minimum Bachelor’s degree in Business, Marketing, Information Systems, Computer Science, Engineering, Digital Media, UX/HCI, or a related field.
- Fluent in English and Chinese (Mandarin) – written and spoken – to support WeChat Mini Program requirements and Chinese-speaking stakeholders.
- 3–5 years of experience in digital product management, product owner, or digital experience roles.
- 2+ years working on customer-facing web or mobile front-end products.
- Hands-on experience collaborating with UX, engineering, QA, and analytics teams in an Agile or hybrid delivery environment.
