Customer Operations Lead

Charger logistics Inc. is a world-class asset-based carrier with locations across North America, looking for a dynamic individual to join their Customer Service team in San Pedro Sula, Honduras.

Requirements

• Communicating with customers and responding to their queries
• Track and Trace large volume of customer orders
• Entering, updating and processing customer orders on various interfaces
• Ensure daily delivery schedules are adhered to
• Handle client complaints and provide solutions
• Ensure and confirm pickup and delivery appointment for drivers
• Communicate specific freight requirements and procedures to drivers
• Research and resolve all transactional problems
• Maintain co-operative working relationships among team and internal staff

Benefits

• Competitive Salary
• Permanent Role
• Career Growth
• Supermarket bonus
• Healthcare package