Logistics Client Coordinator

Charger logistics Inc. is a world-class asset-based carrier looking for a dynamic Logistics Client Coordinator to join its fast-paced Customer Service team.

Requirements

• Serve as the main point of contact for assigned client accounts, building strong relationships and ensuring consistent service delivery.
• Monitor active shipments and proactively communicate status updates, delays, or exceptions to clients in a timely manner.
• Coordinate with dispatch, operations, and carrier teams to resolve service issues and ensure on-time delivery performance.
• Investigate and resolve freight claims, billing discrepancies, and service complaints in coordination with internal departments.
• Maintain accurate records of client interactions, account activity, and issue resolution.

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Employee Assistance Program