Charger logistics Inc. is a world-class asset-based carrier looking for a dynamic Logistics Client Coordinator to join its fast-paced Customer Service team.
Requirements
- Serve as the main point of contact for assigned client accounts, building strong relationships and ensuring consistent service delivery.
- Monitor active shipments and proactively communicate status updates, delays, or exceptions to clients in a timely manner.
- Coordinate with dispatch, operations, and carrier teams to resolve service issues and ensure on-time delivery performance.
- Investigate and resolve freight claims, billing discrepancies, and service complaints in coordination with internal departments.
- Maintain accurate records of client interactions, account activity, and issue resolution.
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Employee Assistance Program