We are seeking a Systems Administrator to provide crucial support to our clients, serving as both field and escalation support, while performing various technical responsibilities.
Requirements
- Provide support and troubleshooting to resolve technical issues for end users
- Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
- Support of virtual environments including VMware, and Hyper-V
- Support backup and disaster recovery solutions
- Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
- Effectively communicate with customers on ticket progress, impending changes, or agreed outages, etc.
- Document internal processes and procedures related to duties and responsibilities
- Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Paid Holidays
- PTO
- 401K
- Bonuses