The Class Underwriter - Specialist Lines role involves assisting the Senior Class Underwriter in underwriting new, renewal and mid-term alterations, and managing relationships with customers, agents and service providers.
Requirements
- Assist Senior Class Underwriter in underwriting new, renewal and mid-term alterations
- Manage relationships with customers, agents and service providers
- Prepare formal documentation in a timely and accurate manner
- Ensure accuracy and upkeep of written premium data on Charisma
- Build strong market peer group reputation
- Participate in and chair special projects as required
- Report issues to Senior Class Underwriter
- Client liaison for allocated risks
- Travel to Coverholders/MGAs, producers and conferences
- Reporting to Divisional Head in absence of Senior Class Underwriter/Class Underwriter
- Ensure records are properly recorded and updated
- Comply with all policies and procedures
- Manage relationships with Customers, Agents and Service Providers
- Advise, assist and service customers on insurance and risk matters
- Foster positive relationships with Customers and attain an understanding of their needs
- Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate
- Complete all required annual product review assessments
- Follow all Chaucer Group Product Governance processes