Director, Customer Marketing

Checkr is seeking a Director of Customer Marketing to lead the company's customer marketing efforts, focusing on leveraging the customer base as a primary engine for revenue and advocacy. The successful candidate will own the end-to-end strategy to attain ambitious customer upsell and retention targets.

Requirements

• 10+ years in B2B SaaS marketing, with 6+ years in customer marketing, and 3+ years in a leadership role
• Proven track record of owning revenue targets and multi-function teams
• Strategic thinker with a passion for improving customer experience and analyzing data to reveal insights
• Technical sophistication with experience with martech stack, AI orchestration, and data enrichment tools
• Data-driven approach with ability to translate complex data into clear, actionable campaign strategies
• Advocacy experience with ability to turn successful customers into passionate advocates
• A-player mindset with ability to move with urgency, thrive in ambiguity, and take ownership of team's goals and performance

Benefits

• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
• Competitive cash and equity compensation, and opportunity for advancement