Operations Quality & Continuous Improvement Supervisor
CHEPMichigan, United States
Posted March 24, 2026
61680 - 84810 USD
Full Time
About the Company
CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust CHEP to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, CHEP created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. CHEP employs approximately 13,000 people and believes in the power of collective intelligence through diversity, inclusion and teamwork. CHEP owns approximately 347 million pallets, crates and containers through a network of more than 750 service centres, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco and Nestlé. CHEP is part of the Brambles Group and operates in approximately 60 countries with its largest operations in North America and Europe. For more information, visit www.chep.com.
Job Description
CHEP is a global leader in sustainable supply chain solutions, seeking a passionate Operations Quality & Continuous Improvement Supervisor to join our Livonia, MI team. You will lead quality initiatives, champion continuous improvement, and collaborate across departments to deliver exceptional customer outcomes.
Requirements
- Drive continuous improvement initiatives targeting key performance indicators (KPIs) to ensure that plant quality control meets or exceeds targets.
- Supervise, mentor, and coach quality department employees, addressing employee relations issues, and fostering a collaborative work environment.
- Partner with the Plant Manager to provide leadership in recruiting, training, developing, and evaluating the quality team to ensure effective execution of responsibilities.
- Ensure consistent execution of Standard Operating Procedures (SOPs) across the plant in compliance with the Quality Management System (QMS) and other relevant standards.
Benefits
- Competitive Pay w/ Shift Differential
- 401K w/ company match (up to 4%)
- FREE company-paid vision, short-term disability, and life insurance!!
- FREE company-provided PPE and safety equipment
- Tuition reimbursement
- Parental leave
- Childcare assistance
- Profit sharing
- More!
