Retail Delivery Floater
Chevron Federal Credit UnionBrownsville, Texas, United States
Posted May 14, 2026
34860 - 47940 USD
Full Time
About the Company
Chevron Federal Credit Union, founded in 1935 and headquartered in Concord, California, is a member‑owned not‑for‑profit credit union with over $4.8 billion in assets and 130,000 members worldwide. It offers a full suite of financial products—including home, auto, and personal loans, and high‑yield checking and savings accounts—while prioritizing financial wellness over product sales. The organization distinguishes itself through personalized member service, a “can‑do” culture that supports generous paid leave and long‑term employee retention, and a commitment to community enrichment through scholarships and educational programs. With branches in seven states and a reputation in the top 1 % of U.S. credit unions, CFCU combines deep financial expertise with a member‑first philosophy to build lasting relationships.
Job Description
Chevron Federal Credit Union is a top-run credit union that values work-life balance, mutual respect, and diversity. The Retail Delivery Floater role requires working alternately in two member service environments to deliver accurate, consistent, friendly, and professional service.
Requirements
- 1-2 years' branch, call center, or related financial services or customer service experience
- High school diploma, GED, or equivalent
- Ability to write and speak effectively in English using correct spelling and grammar
- Excellent listening skills with the ability to reflectively respond
- Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key
- Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel
- Moderate keyboard skills at 40 wpm
- Excellent customer service skills
- Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems
- Initiative and self-direction
- Ability to effectively communicate and collaborate with people at all levels
- Sound problem-solving and decision-making ability, including the ability to prioritize
- Ability to understand and align with our core competencies through daily projects and tasks
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Benefits
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
