Digital Account Manager

The Digital Account Manager is the main point of contact for a portfolio of childcare and early years clients. Your job is to build trust, protect delivery quality, and keep every account moving forward with clarity and momentum.

Requirements

• Proven experience managing client accounts in a marketing agency environment
• Strong communication skills with the ability to lead calls and handle difficult conversations
• Confident project coordination with an eye for detail and deadlines
• Commercial awareness including retention, margin, and growth opportunities
• Comfortable discussing paid advertising performance and basic funnel metrics
• Strong writing skills for clear follow ups, briefs, and reporting
• Ability to manage multiple accounts while keeping quality high