Service Navigator
Children and Families First Delaware IncWilmington, Delaware, United States
Posted March 31, 2026
Full Time
About the Company
Children and Families First Delaware Inc is a nonprofit organization dedicated to supporting children and families in Delaware through comprehensive child welfare services, mental health counseling, and IT support for its operations. The organization offers case management, family assessment, and school-based behavioral health programs to promote safety and well‑being.
Job Description
Provide individualized client support to school families, assess their needs, and connect them with resources. Work closely with the site coordinator, Team Leader, and school administrators to develop achievement plans and address attendance issues. Maintain timely documentation and records in accordance with agency requirements.
Requirements
- Bachelor's Degree in Human Service or related field.
- Ability to respond appropriately to the cultural differences present among the agency’s service population.
- Familiarity with the community in which the families served reside;
- Strong oral and written communication skills.
- Good organizational skills.
- Strong interpersonal skills
- Ability to work as a team member
- Flexibility with respect to work assignment in accordance with agency need.
- Ability to work independently and accurately.
- Valid driver’s license
Benefits
- Health, Dental, Vision Insurance
- 401 (k) plan with matching
- Life Insurance, Short and Long Term Disability Insurance
- Education and Training Benefits, such as tuition assistance, clinical licensure assistance
- Perk's Plus, Employee Wellness Benefits
- Vacation, Sick, Personal and Holiday Pay
