Claim Adjuster

Claim Adjuster job opportunity at Combined Insurance, A Chubb company. Fast-paced and high-energy company with a growing team of professionals. Must be self-directed and able to handle multiple priorities simultaneously.

Requirements

• Efficiently and accurately adjudicate claims in accordance with the policy terms, established guidelines and regulations.
• Conduct eligibility claim review by evaluating claim submission and comparing to policy benefits.
• Request additional information from policyholders, providers and others as necessary to finalize claim.
• Actively manage inventory and ongoing claim adjudication.
• Effectively communicate with customers using empathy and professionalism via phone and written correspondence.
• Interface with Policyholders and Agents answering a variety of questions through different service channels.
• Develop a broad understanding of our products and systems.
• Meet Department standards for time, service and quality.
• Ability to maneuver between system applications confidently to find information and respond to customer needs in a timely manner.
• Collaborate with other team members and leadership to ensure effective customer service.
• Actively engage in Continuous Improvement initiatives and identify process and efficiency enhancements.
• Participate in required training.
• Performs other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• 401(k) plan with company match
• Disability insurance
• Life insurance
• Employee referral bonuses