Senior Casualty Claims Specialist

Chubb is seeking a Senior Casualty Claims Specialist to join our team in Sydney, Australia. The primary purpose of this role is to produce a high-quality work product on intermediate to complex claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties.

Requirements

• Coach and mentor Claims Examiners and Claims Specialists in your technical field.
• Analyse first report to determine nature of loss, coverage provided and scope of injury/damage.
• Conduct investigations of all aspects of reported claims including potential fraud.
• Establish accurate and timely reserves.
• Seek technical assistance in handling claims exceeding delegated authority.
• Maintain an active diary and monitor same to achieve timely development of the file and timely disposition of the claim.
• Promptly and properly document all developments on claim workstation file.
• Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits.
• Effectively negotiate compromise settlements where appropriate.
• Effectively communicate with various stakeholders, including Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties, and/or their legal representatives.
• Recognise and pursue subrogation where applicable.
• Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.
• Effectively control the use, work product and expense of outside vendors.
• Effectively present cases at claims committee.

Benefits

• Flexible working arrangements
• Inclusive and equitable workplace