Team Leader

This role focuses on collaborative process improvement within a Claims management team, optimizing team efficiency while maintaining exceptional customer service. The ideal candidate will develop and implement a claims support framework, analyze performance data, and guide the design of improvement projects, ensuring high-quality processes and training.

Requirements

• Engage with stakeholders to identify process inefficiencies.
• Utilize data analytics to evaluate process impact.
• Lead process improvement projects using methodologies like Lean, Six Sigma, or Agile.
• Collaborate with the Claims Manager to prioritize initiatives.
• Oversee data analysis and generate actionable insights.