Arm & Hammer is looking for a Technical Services Manager to provide technical support to regional sales personnel, key influencers, and distributors. The role requires a DVM with strong training/experience in health and management, and a minimum of five years industry or university experience in technical support with primary expertise in broiler production systems.
Requirements
- Deliver support aligned to defined sales targets for accelerated growth in the region.
- Interface with AHAN Marketing, Sales, Product Management and, R&D functions to ensure support activities align with respective Functional Group Initiatives.
- Provide on farm customer support as coordinated by the sales organization.
- Provide support to poultry industry with special emphasis on preventative health management, disease diagnosis and interventions to achieve highest food safety standards.
- Field, log and respond appropriately to technical customer inquiries.
- Provide technical troubleshooting and customer problem solving.
- Develop and conduct internal & external customer technical training.
- Develop and conduct product / offering on farm demonstration trials.
- Interface with other Technical Services managers to facilitate collaborative idea exchange.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid time off