Client service representative, 15h/weekly - St-Georges, QC

Client Service Representative, 15 hours a week. Help clients with day-to-day banking needs, manage accounts and products, and connect clients to the right CIBC team members. Work in a fast-paced Banking Center, using knowledge of financial services products to deliver a great client experience.

Requirements

• Client engagement: Help clients manage their accounts and products.
• Problem solving: Listen, ask questions, and put yourself in the client's shoes.
• Leveraging technology: Become a technology expert, introducing clients to mobile banking applications.
• Client issue resolution, customer experience, digital literacy, empathy, financial products, interpersonal communication, standards compliance, transaction services.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, a social, points-based recognition program