Client Service Representative, 15 hours a week. Help clients with day-to-day banking needs, manage accounts and products, and connect clients to the right CIBC team members. Work in a fast-paced Banking Center, using knowledge of financial services products to deliver a great client experience.
Requirements
- Client engagement: Help clients manage their accounts and products.
- Problem solving: Listen, ask questions, and put yourself in the client's shoes.
- Leveraging technology: Become a technology expert, introducing clients to mobile banking applications.
- Client issue resolution, customer experience, digital literacy, empathy, financial products, interpersonal communication, standards compliance, transaction services.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, a social, points-based recognition program