CLT & Beat Trainer Kolkata

We are seeking a CLT & Beat Trainer to serve our client with various products & skill set training delivery, ensuring quality delivery and self-KPIs management, and facilitating action on VoC to enhance customer experience.

Requirements

• Should be aligned with the Zone and have strong relationship with the stakeholders at the zone
• Create Pre Journey plan in consent with the Stake holders
• Work on the Identified stores and increase the productivity as compared to previous month
• Should execute 24 Training Man Days every month
• Create Daily Reporting in the Training Portal
• Focus on working with Individual to enhance performance.
• Post Training reports to be shared within 24 hours of the batch completion
• Market Challenges to be shared regularly
• To keep oneself updated with the latest Products, Processes
• To have effective & Quality Training Delivery for every single training program
• Trainer Audit Score to be >=4.0 out of 5
• Effective Training Delivery
• Taking Ownership
• Business Acumen
• Strong English Communication Skills
• Customer Focus
• Should be a team Player
• Basic Data Analytical Skills
• Drive For Results
• Functional Excellence
• People Development