Sr. Program Manager, Global Trade

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach, prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. The Sr. Program Manager, Global Trade role serves as a strategic partner to Ciena’s Head of Global Trade, translating global trade strategy into structured, measurable programs that strengthen compliance and enable business growth.

Requirements

• Bachelor’s degree in international trade, supply chain, business, law, or a related field.
• 10+ years of experience managing global or multi-regional trade compliance programs, including direct responsibility for import and export operations and trade risk mitigation.
• Knowledge and application of global trade regulations, including product classification (HTS, ECCN), customs valuation, country of origin determination, trade agreements, and export controls such as EAR and sanctions.
• Proven delivery of complex, cross-functional projects that integrate regulatory requirements into business processes and deliver scalable compliance solutions.
• Demonstrated application of project management methodologies to plan, coordinate, and execute global compliance initiatives.
• Experience deploying technology-enabled automation and process improvements within trade compliance systems.
• Experience using global trade compliance platforms such as Oracle GTM, SAP GTS, or similar systems.
• Demonstrated ability to communicate regulatory requirements, program milestones, and governance frameworks to diverse stakeholder groups.
• Ability to adapt compliance programs to evolving regulatory requirements, supply chain models, and business needs.

Benefits

• Comprehensive benefits package
• Medical, dental, and vision plans
• 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time