The Security Operations Manager is accountable for CIMs' readiness to prevent, respond to, and recover from cybersecurity incidents. This role plays a critical part in protecting our customers, employees, and operations, while enabling the business to grow securely and confidently.
Requirements
- Ensure security alerts and anomalous activities are continuously monitored, accurately logged, and escalated in accordance with established procedures.
- Lead and coordinate timely, effective response to cybersecurity incidents to minimize business impact.
- Support restoration of affected systems and services following cybersecurity incidents, including leading forensic investigations as required.
- Research emerging threats and attack vectors, and implement appropriate countermeasures to continuously strengthen the organization's security posture.
- Coordinate internal and external penetration testing activities to identify and remediate exploitable weaknesses.
- Ensure protective security controls are implemented and operating effectively to reduce risk exposure.
- Coordinate with compliance and IT teams to design, implement, and maintain operational security controls.
- Support asset cataloging and ownership alignment to ensure accountability for systems, data, and security controls.
- Execute quarterly User Access Reviews across the application portfolio in an efficient manner.
- Respond to external audit and compliance questionnaires, providing accurate and timely security documentation and evidence.
- Ensure employees, vendors and/or contractors with access to systems and data are appropriately trained in relevant security awareness and individual security responsibilities.
- Design, manage, and enforce the organization's security awareness program, including the execution of recurring phishing simulation campaigns.
- Support the development, testing, and ongoing improvement of Disaster Recovery plans to ensure the organization can effectively respond to and recover from disruptive events, including cybersecurity incidents.
Benefits
- A variety of Medical, dental, and vision benefit plans
- Health Savings Account with a generous employer contribution
- Company paid life and disability insurance
- 401(k) savings plan, with company match
- Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
- Up to 16 hours of volunteer time off
- Up to 16 weeks of Paid Parental Leave
- Ongoing professional development programs
- Wellness program, including monthly and quarterly prizes
