Business Analytics Lead - Acquisition and Retention
Cinch Home ServicesBoca Raton, Florida, United States
Posted March 10, 2026
Full Time
About the Company
Cinch Home Services is an award‑winning provider of home warranty plans with more than 45 years of industry experience. The company offers coverage for appliances and essential home systems—including HVAC, plumbing, and electrical—protecting homeowners from unexpected repair costs. All repairs are backed by a 180‑day workmanship guarantee, ensuring high quality service. Plans can be purchased directly or through a network of affinity partners such as financial, insurance, retail, utility, and real‑estate firms. Cinch supports homeowners nationwide through a vetted network of service providers, delivering reliable support when it matters most.
Job Description
The Business Analytics Lead, Acquisition & Retention Lifecycle will report to the Chief Data & Analytics Officer and be responsible for delivering business priorities through testing and measurement, Insights, and Advanced Analytics.
Requirements
- Bachelor's degree in computer science, Economics, Information Systems, Statistics, Operations Research, Applied Math, or another related field or equivalent work experience
- MBA or Masters, Applied Data Analytics preferred but not required
- 7+ years of experience using analytics and statistical methods to deliver business value in Marketing and Sales
- 7+ years of experience managing the development of learning agendas and measurement protocol
- 5+ years of experience in data science, data analytics, web analytics, and marketing analytics
- Expert experience with SQL, Python
- Experience with managing data scientists through development, deployment and operationalization of statistical models in a production environment
- Strong influencing and written/oral storytelling capability with proven experience working directly with business leaders
- A positive, collaborative attitude and hands-on style, someone used to work in a fast-paced environment
- The ability to evaluate processes and drive continuous improvement
