Cint is looking for a Senior Consultant for our Demand Integrations Team, focussing on Cint built integrations and custom solutions, reporting directly into our global lead.
Requirements
- Be the go-to person for internal stakeholders for all initial queries and/or escalations for customers in your portfolio
- Build relationships with other departments and key stakeholders internally
- Be a role model for creativity and a solution-oriented mindset
- Manage internal changes and support your team and customers through it
- Have a clear understanding of your customers, their needs, cultural differences and challenges
- Have a clear understanding of your portfolio's performance and opportunities
- Be able to review potential new customer's API documentation and evaluate the complexity for our team to integrate with the customer's solution
- Create documentation and guidance for our internal engineers for any new and existing Cint built integration
- Gain an in-depth understanding and knowledge of our internal engineering capabilities and solutions to assist our internal stakeholders with new opportunities
- Build and manage relationships with customers in your region to drive the health and growth of your customer's integrations
- For your high profile customers, gain an understanding of your customer's internal structures, key stakeholders and their business and needs
- Be able to provide technical guidance to customers during all phases of their integration life cycle
- Collaborate with other departments on process changes and the rollout of it
- Create team and/or company relevant internal documentation
- Be able to recommend improvements to APIs internally and to your customers
- Investigate and resolve customer issues in a timely and professional fashion
- Develop a full understanding the industries in which Cint and your customers operate in and be able to promote Cint's value proposition
- Ability to understand different and unique customer business models and how an integration with Cint will benefit them
- Practice superior time management self-discipline to work independently
Benefits
- Medical, Dental, and Vision insurance options to suit you and your family’s needs
- 401K with company matching
- PTO, unlimited sick days
- Remote Work
- Paid maternity and paternity leave