Application Support Tech Lead Analyst
CitiPune, Maharashtra, India
Posted March 23, 2026
Full Time
About the Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Job Description
Join Citi's Data Solutions Production Management team as an Application Support Tech Lead Analyst. Shape the production environment for Citi's critical Reference Data Applications, drive strategy for leveraging the latest technologies, and lead the resolution of critical incidents.
Requirements
- 8+ years in a Production Support role managing enterprise-level applications
- SME-level expertise in Unix/Linux and advanced Shell scripting
- Expert-level knowledge of enterprise monitoring tools and log aggregation platforms
- Proven experience in mentoring junior team members and leading technical initiatives
- Extensive experience with containerization platforms, relational and NoSQL databases, and messaging solutions
- Significant experience working with REST APIs and distributed application architecture
- Excellent written and verbal communication skills
- Proficiency in a programming language (e.g., Python, Java) for automation (desirable)
- Experience in applying prompt engineering techniques for interacting with Generative AI / Large Language Models (LLMs) (desirable)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan