Client Experience Marketing Specialist
CitiNew York, New York, United States
Posted May 18, 2026
163600 - 245400 USD
Full Time
About the Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Job Description
The Client Experience Marketing Specialist will lead and evolve the existing marketing plan for Citi Client Experience, overseeing messaging, content strategy, activation, and measurement. This role requires a leader who will work across several functional teams to develop and lead persona-based campaigns and sales enablement strategies.
Requirements
- 10+ years of progressive experience in marketing, with a strong focus on B2B marketing, product marketing, or client experience marketing in the financial services industry
- Extensive, proven track record of leading the successful development and execution of large-scale marketing campaigns
- Demonstrated ability to lead and influence cross-functional teams and senior stakeholders in a fast-paced, matrixed environment
- Expertise in creating compelling sales presentations and enablement materials that resonate with sophisticated client and sales audiences
- Superior analytical skills with proven experience in competitive benchmarking and market analysis
Benefits
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages
- Paid holidays