Client Experience Sr. Analyst SAFE ACT , Assistant Vice President
CitiNew York, New York, United States
Posted April 7, 2026
98960 - 148440 USD
Full Time
About the Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Job Description
This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to improve processes and workflows within the Banking, Credit and Investments platform. The role requires internal collaboration partnering with sales teams, and liaising with internal partners to fulfill client requests.
Requirements
- Applies specialized knowledge related to onboarding
- Partners with sales teams and liaises with internal partners
- Ensure all documentation is current, accurate, and complete
- Supports clients navigating the KYC/onboarding and account opening processes
- Assesses and escalates risk in business decisions
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages