Client Onboarding Analyst

Join Citi's Client Onboarding Team as a Client Onboarding Analyst. Engage with clients and internal stakeholders, perform documentation review, and manage account opening and maintenance processes.

Requirements

• 1-2 years of experience in documentation review, account maintenance, and related cash products
• Demonstrated interpersonal skills, pro-active team player but also able to work independently
• Exceptional written and verbal communication skills
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
• Proficient in handling urgent and escalation cases and manage client and internal team expectations
• Proficient knowledge of English (written and spoken)

Benefits

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees