Commodities Technical - Application Support Analyst - Vice President
CitiLondon, England, United Kingdom
Posted April 2, 2026
Full Time
About the Company
Citi is a global bank with a mission to help customers achieve their financial goals.
Job Description
Join Citi Tech and help engineer the future of global finance. As a Commodities Technical - Application Support Analyst - Vice President, you will provide L2/L3 technical support for our commodities trading platform and work with a dynamic team to deliver excellent customer service to trading and business users.
Requirements
- Providing timely and effective L2/L3 technical support for the commodities trading platform
- Investigating, diagnosing, and resolving complex application and system issues
- Monitoring system health and performance, proactively identifying and addressing potential issues
- Collaborating closely with traders, business analysts, developers, and infrastructure teams
- Developing and maintaining comprehensive support documentation
- Assisting with the planning and execution of application deployments, upgrades, and disaster recovery tests
Benefits
- 27 days annual leave (plus bank holidays)
- Discretionary annual performance-related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources