Fraud Business Analytics Senior Analyst

As a Fraud Business Analytics Senior Analyst, the role manages and executes first-party fraud analytics and strategies to support Citi's North American and global credit card businesses.

Requirements

• Supports implementation of fraud risk strategies for consumer and commercial card businesses with decision engine systems in accordance with defined change control procedures and controls.
• Assist in the management of business requirements, testing, and implementation of projects impacting fraud decision systems as well as system incidents.
• Refine framework for change control risk assessment including evaluation of control gaps within existing processes.
• Support Governance process, evaluating historical performance and emerging changes in the environment.
• Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
• Identify data patterns & trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis and implement mitigation strategies.
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking, and improving fraud capture decision strategies.
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends.

Benefits

• Competitive employee benefits
• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages
• Planned time off (vacation)
• Unplanned time off (sick leave)
• Paid holidays