Records Technician
City of AuroraAurora, Colorado, United States
Posted April 15, 2026
47460 - 59320 USD
Full Time
About the Company
The city of Aurora -- a great place to live! Aurora, Colorado, is a booming city of over 400,000 residents located along the front range of the Rocky Mountains. It is truly a great place to live, work and play! Who We Are DIVERSE POPULATION People from around the world call Aurora their home and help create our culturally rich environment. Whether you prefer the city life or a more rural setting, you’ll feel right at home in our city. AWARD-WINNING CITY It’s safe to say that amazing things happen when we work together. Our 911 dispatch center is the only dispatch center in the country that has been recognized twice by Congress and our water treatment plants are consistently winning awards for water quality. PUBLIC SAFETY FOCUSED Visit our public safety page to see how our Police and Fire Departments put safety first and learn what it takes to join the team. CORE4 Values In everything we do, we do it with integrity, respect, professionalism, and with a focus on customer service. Our Core 4 values drive the city of Aurora forward and encourage all employees to adhere to these ideals.
Job Description
The Records Technician is responsible for incoming phone calls, collecting, processing, storing, and disseminating criminal information and reports to law enforcement personnel, courts, and the public with efficiency and strong customer service. The position requires data entry, customer service, and record keeping skills, as well as the ability to work in a fast-paced environment and handle stressful situations with tact and diplomacy.
Requirements
- High School Diploma or GED
- One year of general office or clerical experience including data entry and customer service experience
- CCIC/NCIC certification preferred but required within 6 months of employment
- Colorado Certified Records Network (CCRN) Master Certification preferred but not required
Benefits
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs
- Internal educational programs to assist with career advancement
- Access to innovation workspaces
