Senior Business Analyst

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). The Senior Business Analyst is responsible for guiding the success of the technology and services related to various Revenue business processes that align to Revenue’s and the City’s technology strategic priorities and future-state agile, digital city experience.

Requirements

• Work with stakeholders to identify and understand their needs and concerns, understand the environment in which they work, and ensure stakeholder’s actual underlying needs are understood, rather than their stated desires
• Manage and communicate requirements appropriately to ensure stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use
• Identify a business need, refine and clarify the definition of that need, and define a solution scope that can feasibly be implemented by the business
• Prioritize and progressively elaborate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders
• Assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution
• Compile documentation required for technical reviews
• Assist in the management of smaller initiatives though coordinating activities and communications
• Ensure BA toolset (templates, processes, etc.) are in line with current best practices
• Provide visual data analysis of project data using tools like Excel
• Work with Project Managers on identifying project needs for Organizational Change Management on a project and leveraging existing toolkit and implementing an approach

Benefits

• Comprehensive health coverage for employees and their eligible dependents
• Wellness program with eligibility into the discounted medical plan
• Paid vacation, sick leave, and holidays
• Generous retirement savings options
• Pay off your student loans faster with Public Service Loan Forgiveness program
• Free Commute on SEPTA
• Tuition Discounts and Scholarships with over a dozen esteemed colleges and universities