Customer Service Representative - May 2026 Intake

We’re Civica and we help governments deliver critical services for citizens all around the World. Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Requirements

• A passion for providing outstanding customer service
• Comfortable navigating computer systems or programs
• Can understand and follow a documented process
• Strong interpersonal and communication skills
• Self-motivated and driven to achieve goals
• Team focused and flexible

Benefits

• Up to 15 weeks of paid parental leave
• Skilled and friendly support network
• Future career development in operations or software development
• Hybrid work environment