Marketing AI and Automations Lead

Civica is seeking a Marketing AI and Automations Lead to help champion the use of technology in public services and improve outcomes for citizens and public sector organisations. The role will blend technical expertise with strategic vision, spearheading the transformation of marketing automation into a cutting-edge, AI-driven operating model.

Requirements

• Deep, hands-on expertise with one or more enterprise marketing automation platforms
• Demonstrable understanding of AI tools, large language model applications, and emerging agentic frameworks within a marketing context
• Strong working knowledge of CRM integration, data management, lead management processes, and target segment configuration

Benefits

• Flexible Work
• Giving culture
• Inclusive environment
• Opportunities for growth and development