Client Success Manager / Client Success Strategist
CivicSciencePittsburgh, Pennsylvania, United States
Posted March 30, 2026
Full Time
About the Company
CivicScience is a consumer analytics and advertising platform that captures over 1M survey responses daily to provide real-time understanding of consumer wants, needs, and intentions.
Job Description
CivicScience is seeking a Client Success Manager/Client Success Strategist to support the growth and maintenance of our real-time consumer intelligence line of business. This role will involve high-level relationship management, technical data analysis, and business development to ensure clients achieve ROI through the CivicScience InsightStore.
Requirements
- 5+ years of experience in client success, account management, or market research
- Strong ability to "storytell" with data
- Experience with CRM systems, e.g., HubSpot, Salesforce
- Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred
Benefits
- Company paid medical, dental, and vision premiums for you and your legal dependents
- Company paid life insurance plus short- & long-term disability coverage
- Flexible spending accounts for medical and dependent care
- Employee assistance programs
- Unlimited PTO
- 401(k)
- Travel and educational opportunities
