Support Specialist II - Jail Services Department

Join Our Team and Make a Vital Contribution to Our Community! As a Support Specialist II, you will be an essential member of our team, providing comprehensive administrative support and ensuring the smooth operation of our department.

Requirements

• High school diploma or GED
• A minimum of two (2) years of related experience providing the required knowledge and skills for this role
• Substituting, on a month-for-month basis, successful completion of post-secondary education or training in office principles and practices for the minimum experience
• Strong detail orientation and the ability to multitask efficiently
• Experience with data entry in a computerized system
• Ability to work all shifts (including days, weekends, swing, and graveyard) as operational needs dictate
• Strong oral/written communication and interpersonal skills
• Ability to establish and maintain effective working relationships in a high-stress environment
• Proficiency in using de-escalation tactics or other communication techniques to manage interactions with upset citizens or visitors
• Excellent problem-solving abilities
• A history of exceptional and reliable attendance

Benefits

• medical, vision, and dental insurance
• paid leave
• flexible spending accounts
• life insurance and long-term disability
• retirement
• deferred compensation