Receptionist

The Check-In Receptionist (CIR) plays a crucial role in maintaining a smooth and efficient patient experience. This position involves welcoming patients, checking in/out, verifying insurance, ensuring office readiness, processing paperwork, and managing customer accounts. A positive and courteous attitude is essential, with a focus on ensuring accurate data entry and efficient workflow.

Requirements

• High School education or GED equivalent.
• Minimum two years of medical office experience.
• Working knowledge of general office duties.
• Working knowledge of contracted insurance plans.
• Accurate data entry.
• Good verbal and written communication skills.
• Great telephone skills.
• Demonstrated ability to use a computer with Microsoft Word, Outlook and EMR software.
• Excellent customer service skills.
• Strong organizational skills with the ability to multi-task.
• Ability to maintain confidentiality and thorough knowledge of HIPAA policies and procedures.