Service Dispatch Lead

We are seeking a Service Dispatch Lead to be the heartbeat of our customer experience, connecting the dots between customer needs and ensuring seamless service delivery. As a people role, you will work with customers, build rapport, and turn frustrated customers into loyal advocates.

Requirements

• 4 to 6+ years in a customer-facing service, coordination, or operations role
• Exceptional verbal and written communication skills
• High emotional intelligence and ability to navigate complex or frustrated customers

Benefits

• Competitive salary and benefits package
• Professional development opportunities and training
• A team that genuinely values your ideas and your impact