The Sales Operations Manager will drive sales performance, exceed KPIs, and lead a team of hourly Ambassadors in a dynamic airport environment. The ideal candidate is a hands-on, results-driven coach with a focus on sales execution, customer service excellence, and operational integrity.
Requirements
- 3+ years of leadership experience in high-volume, customer-facing environments
- Proven track record of achieving or exceeding sales goals, KPIs, and team performance metrics
- Strong leadership, coaching, and team development skills with a focus on sales accountability and performance management
Benefits
- Competitive compensation structure with base and target bonus
- 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
- 401k Retirement Plan with company match
- $100 monthly wellness stipend for health and fitness-related expenses
- Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
- Family Planning benefits through KindBody
- Paid Parental Leave
- Family, Military & Bereavement Leave Program
- Emotional Well Being Assistance