IT Support Specialist
Clearwater AnalyticsMumbai, Maharashtra, India
Posted May 13, 2026
Full Time
About the Company
Clearwater Analytics (NYSE: CWAN) is the leading provider of web-based investment portfolio accounting, reporting, and reconciliation services for institutional investors at thousands of organizations. Clearwater aggregates, reconciles, and reports on more than $6.4 trillion in assets across thousands of accounts daily. Our clients include corporate treasuries, insurance companies, investment managers, banks, governments, and other institutional investors both in the United States and worldwide. For more than a decade, we have leveraged web-based software and world-class client service to help clients such as American Family Insurance, Arch Capital, C.V. Starr & Co., Cisco, Facebook, Oracle, Selective Insurance, Sirius Group, Sompo International, Starbucks, WellCare Health Plans, Wilton Re, and many others, streamline their investment and accounting operations. Clearwater also works with hundreds of custodians, investment managers, dealers/brokers, and electronic trading portals who offer Clearwater to their many clients. With global headquarters in Boise, Idaho, and offices in Edinburgh, Frankfurt, London, New Delhi, New York, Paris, Seattle, Singapore, and Washington D.C., Clearwater sets the new global standard for investment portfolio reporting.
Job Description
The IT Support Specialist coordinates, diagnoses, and troubleshoots incoming employee issues, offering support services and assisting employees with technical challenges and information technology issues.
Requirements
- Knowledge of Intune and JAMF administration.
- Knowledge of Azure active directory.
- Experience with Microsoft Windows operating systems, Microsoft Office Products, and MAC.
- Experience with multiple Linux distributions and comfortable with command line & scripting experience.
- Experience with networks, firewalls/security, and operating systems.
- Ability to lift 50 pounds safely.
- Self-motivated and Self-organized.
- Basic mechanical aptitude.
- Ability to troubleshoot first tier computer hardware and software issues.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
- Collaborates well with other teams.