People Operations Associate

Cleveland Research Company is an employee owned, independent research firm, headquartered in Cleveland, Ohio. We are a disciplined research process that regularly engages with industries and companies. We are committed to providing the most accurate and reliable research product in the market.

Requirements

• Work alongside recruiting to serve as the primary point of contact for onboarding candidates after offer acceptance through start date
• Communicate clear instructions, deadlines, and expectations to candidates regarding pre-hire requirements
• Proactively monitor progress and follow up to ensure timely completion of all pre-employment steps
• Coordinate I-9 completion and E-Verify in compliance with federal and state regulations
• Enter, verify, and maintain new hire information within HRIS systems
• Ensure all hiring and onboarding activities comply with company policies, labor laws, and regulatory requirements
• Maintain accurate, complete, and confidential employee records
• Provide prompt and professional responses to new hire questions and escalate issues when appropriate
• Own offboarding process
• Perform additional duties as assigned in support of Recruiting and Operation teams
• Assist Research Leadership Team in gathering and analyzing materials for quarterly employee reviews
• Assist in the quarterly employee performance review delivery and development of goals
• Develop curriculum, research outside sources and manage logistics for all internal training programs
• Manage the semi-annual developmental review process
• Create and maintain a training & development library and menu of resources for all employees
• Coordinate presenters, materials, equipment, and catering for all training sessions
• Expand current training & development initiatives to all employees across the firm
• Assist team with other projects as needed throughout the year

Benefits

• Competitive salary + bonus
• Fully paid Health insurance coverage
• 401(k)