Satellite Operations Dispatcher
CLIFFORD POWER SYSTEMS INCArlington, Texas, United States
Posted March 26, 2026
Full Time
About the Company
Clifford Power Systems Inc. has been a trusted provider of reliable generator solutions for four decades, delivering generator sales, rentals, parts, and comprehensive maintenance across a five‑state region in the south‑central United States. The company specializes in standby power and emergency solutions for commercial, industrial, and event applications, offering 24/7 service and tailored consulting to ensure uninterrupted operations. Its distinct advantage lies in a deep commitment to customer service, backed by a seasoned team that provides training, proactive maintenance, and support for all generator makes and models. By combining long‑standing expertise with a full spectrum of power products and support services, Clifford Power Systems positions itself as a go‑to partner for businesses that demand dependable, expert power solutions.
Job Description
The Satellite Operations Dispatcher oversees daily operations of Satellite Technicians in the Texas market, providing direction to ensure customer satisfaction, profitability, and quality of services.
Requirements
- Manage day-to-day operations and activities to ensure operational integrity, efficiency, and compliance with all CPS policies and procedures
- Schedule and dispatch support for Texas Satellite technicians
- Create and manage all repair calls for Texas Satellite technicians
- Manage parts to ensure timely delivery for service calls
- Interface with customers to ensure customer satisfaction
- Ensure timely submission of paperwork and time for Texas Satellite technicians
- Monitor KPI’s (open/completed calls, etc.) and ensure indicators are being met
- Ensure equipment and technicians are following safety policies and procedures