Vice President, Client Services
Clinical ArchitectureIndianapolis, Indiana, United States
Posted May 1, 2026
Full Time
About the Company
Clinical Architecture is at the forefront of healthcare IT innovation, offering a positive, casual environment with opportunities for learning and development.
Job Description
Clinical Architecture is seeking a Vice President of Client Services to join their team in Indianapolis, IN. The role is responsible for delivering exceptional client outcomes while building a high-performing team. The position requires a minimum of 10 years of experience leading client services teams and proven success scaling services in high-growth environments.
Requirements
- Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams.
- Minimum of 5 years managing Directors and/or large teams.
- Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments.
- Experience partnering deeply with Product and Engineering teams.
- Experience supporting or scaling international customers and services operations is a strong plus.
Benefits
- Paid Volunteer Time
- Paid Holidays & PTO
- Sabbatical opportunities for tenured team members.
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
- Maternity and Parental leave benefits.
- Employer paid Short-term Disability & Long-term Disability.
- Health and Wellness incentives.
- 401k Matching.
