Customer Success Manager

Clipboard Health is a fast-growing Series C marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. We are looking for a Customer Success Manager to ensure the continued success of the partnership between Clipboard Health and its facility partners.

Requirements

• Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices
• Establish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationships
• Clearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflows
• Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering
• Work cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers

Benefits

• Do great work that matters for customers who could really use your help
• Competitive pay
• Unlimited PTO
• Fully Remote