Cashier - Taguig

We are seeking a highly organized and detail-oriented Dispatcher to join our Kitchen Operations. As a Food Dispatcher, you will play a crucial role in ensuring the efficient and timely delivery of orders to our customers.

Requirements

• Order Coordination: Receive and review customer orders, ensuring accuracy and completeness of information.
• Dispatching: Allocate orders to delivery drivers or service personnel based on their availability, workload, and proximity to the delivery location.
• Communication: Maintain clear and effective communication channels with delivery drivers, service personnel, and kitchen staff to ensure smooth order execution.
• Prioritization: Assess order urgency and prioritize dispatch based on delivery timeframes and customer preferences.
• Quality Control: Verify the accuracy and completeness of each order before dispatch, ensuring that all requested items are included.
• Timely Execution: Monitor delivery progress and provide necessary updates to customers, ensuring prompt delivery of orders.
• Problem Resolution: Address and resolve any issues or complaints related to food orders, coordinating with appropriate personnel to find suitable solutions.
• Record-Keeping: Maintain accurate records of dispatched orders, delivery status, and customer interactions for future reference and analysis.
• Compliance: Adhere to food safety regulations, company policies, and procedures to ensure compliance and maintain a high standard of service.
• Continuous Improvement: Proactively identify areas for improvement in order dispatching processes and suggest solutions to enhance efficiency and customer satisfaction.