Quality Assurance Team Leader

This annex lists specific duties, skills, and expectations that expand the core job description. It clarifies daily responsibilities across lines, supports onboarding and cross-training, and helps supervisors assign work and assess competence.

Requirements

• Act as the overall lead for Quality Assurance and Documentation across all commissary functions.
• Develop, implement, and monitor QA systems, documentation standards, and inspection procedures to ensure product consistency and compliance.
• Supervise QA Officers and Associates in conducting daily quality checks on raw materials, production processes, and finished products.
• Review, validate, and archive production records, checklists, and reports from all sections.
• Ensure all documentationsuch as monitoring sheets, temperature logs, calibration records, and checklistsis properly completed and filed.
• Coordinate with Section Leaders and the Operations Team to address non-conformances and implement corrective actions.
• Lead internal audits to verify adherence to hygiene, safety, and operational standards.
• Provide QA training and orientation for staff to strengthen awareness and compliance.
• Collaborate with Production and Warehouse teams to ensure traceability and product integrity throughout the supply chain.
• Continuously evaluate processes and recommend improvements to enhance quality consistency, reduce waste, and improve documentation accuracy.