Customer Solutions Engineer

At Cloudflare, we are on a mission to help build a better Internet. As a Customer Solutions Engineer, you will be the technical heartbeat of the customer journey, working closely with the Customer Success Manager and other teams to help customers succeed and derive the most value possible from their Cloudflare investment.

Requirements

• Minimum 3+ years of prior post-sales customer relationship management (e.g., Technical Support, Solutions Engineer, or Software Engineer) at a cloud and/or SaaS provider.
• Hands-on experience with web application development (professional or personal projects), ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• Deep understanding of how the internet works and the desire to expand that knowledge.

Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave