Customer Solutions Engineer - Mandarin or Cantonese Speaking

At Cloudflare, we are on a mission to help build a better Internet. We're looking for curious and empathetic individuals who are committed to developing themselves and learning new skills. As a Customer Solutions Engineer, you will be the trusted technical advisor throughout a customer's lifecycle, ensuring they understand and utilize the Cloudflare platform to its fullest extent.

Requirements

• 5+ years of prior post-sales customer relationship management
• Deep understanding of how the internet works and the desire to expand that knowledge
• Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Ability to manage a project, work to deadlines, and prioritise between competing demands

Benefits

• Competitive salary
• Equity
• Retirement plan
• Health insurance
• Paid time off
• 401k matching
• Tuition reimbursement