Renewals Account Manager (Based in Kuala Lumpur/Singapore)

At Cloudflare, we are on a mission to help build a better Internet. We are looking for a Renewals Account Manager to partner with the wider Organization to ensure our customers are set up for success with their contract terms. The role will involve building and leveraging customer relationships, channel relationships, and capturing and articulating ROI to senior customer stakeholders.

Requirements

• Minimum of 3 years of experience in Renewals or Field sales
• 2+ years relative industry experience
• Expertise in SaaS retention and sales process
• Excellent knowledge of value driven sales
• Excellent problem solving skills with the ability to creatively achieve resolutions
• Demonstrated ability to handle multiple tasks in an efficient and professional manner
• Strong Communication skills both written and verbal and the ability to present to multiple different personas
• Demonstrated strong negotiation skills and ability to influence and navigate objections to achieve win-win customer outcomes

Benefits

• Cloudflare provides reasonable accommodations to qualified individuals with disabilities.
• Cloudflare is proud to be an equal opportunity employer.