Solution Architect

Role Overview

As a Solutions Architect, you will be the technical lead in front of customers and partners, architecting solutions across the CloudM platform and translating that work into clean, well-scoped Statements of Work. You will work closely with Sales, Growth, and Partner Managers to move deals forward and ensure the right solution lands with the right customer. The role is global in practice, so flexibility across time zones comes with the territory.

What You Will Do

Your day-to-day responsibilities will include technical lead on qualification and proposal, capture customer requirements, design and present solutions, scope delivery, respond to information requests, partner-facing technical engagement, and contribute to customer-facing content.

Why It Might Be a Fit

We are looking for a confident, independent communicator who can translate technical concepts clearly for non-technical audiences. You should have a strong problem-solving instinct with a bias to take ownership and drive things to resolution. Experience working alongside sales teams and within structured sales processes is also required.

Requirements

• 2+ years in a customer-facing Solutions Architect or Sales Engineer role
• Deep technical experience with Microsoft 365 and/or Google Workspace
• Experience working alongside sales teams and within structured sales processes
• A confident, independent communicator
• The ability to translate technical concepts clearly for non-technical audiences
• Strong problem-solving instincts with a bias to take ownership and drive things to resolution

Benefits

• Time to support your professional development
• Birthdays off
• Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory
• Various wellbeing initiatives
• High-spec equipment (laptops, phones, etc.)
• Working from home equipment budget