Forward Deployed Engineer

We are looking for a Forward Deployed Engineer to deploy production-ready AI agents that handle thousands of real conversations across 160+ countries and 60+ languages. As a Forward Deployed Engineer, you will own the technical lifecycle, from pre-sales prototypes to post-sales integrations, and work directly with the world's most innovative companies to transform their revenue operations using CloudTalk's vast telephony infrastructure.

Requirements

• 3+ years in a hybrid technical/commercial role (e.g., Solutions Engineering, Technical Implementation, or ex-founder)
• Integration Mastery: Deep expertise wiring up systems using REST APIs, Webhooks, JSON, and low-code orchestrators (Make, n8n, Zapier)
• CRM Ecosystems: Hands-on experience mapping custom data and building workflows in platforms like HubSpot and Salesforce
• Light Scripting: Ability to write quick Python or JavaScript snippets to transform data payloads when low-code tools hit their limits
• Practical AI Chops: Proven experience building workflows with LLMs, including prompt tuning, setting context windows, and building guardrails against hallucinations
• Commercial Drive: High ownership and the communication skills to translate complex technical blockers to a non-technical VP of Sales or an irate customer

Benefits

• Unlimited Paid Time Off (with guidelines)
• Volunteering Days
• Flexible working hours
• MacBook for work
• Recharge Fridays once per quarter
• Fitness Allowance
• Referral bonuses
• Virtual & physical team buildings
• Company merchandise