Provider Success Manager - San Antonio, Texas

At Counterpart Health, we are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

Requirements

• 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting
• Proven ability to build collaborative relationships with clinicians and staff to drive operational change
• Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
• Knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements
• Strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes
• Willingness to travel up to 75% of the time to foster relationships and support provider practices

Benefits

• Performance-based bonus program
• 401k matching
• Comprehensive medical, dental, and vision coverage
• No-Meeting Fridays
• Monthly company holidays
• Access to mental health resources
• Generous flexible time-off policy
• Remote-first culture
• Employee Stock Purchase Plan (ESPP)
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Paid parental leave for all new parents