Concierge

The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated.

Requirements

• High school diploma or equivalent
• A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
• Friendly and personable with a positive, can-do attitude
• Professional and welcoming phone demeanor
• Strong communication skills across various channels
• Proven ability to work well under pressure
• Strong organizational skills with keen attention to detail
• Physical Requirements

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs