Director Member Experience
ClubCorpChicago, Illinois, United States
Posted February 14, 2026
Full Time
About the Company
ClubCorp is a leading provider of premium golf courses, wedding venues, and dining experiences across more than 200 clubs nationwide. The company's core business focuses on building relationships and enriching lives through exceptional hospitality and unique settings. ClubCorp stands out in the industry with its unwavering commitment to inclusivity and creating welcoming environments for all guests.
Job Description
The Director Member Experience is responsible for shaping and enhancing the overall member experience to drive revenue, member engagement and spend, retention and satisfaction while aligning with the club’s strategic plan.
Requirements
- 5 years of experience in hospitality, customer relations, food and beverage, private events, or marketing and communications
- 3 years of experience in a leadership or management role
- High school diploma or equivalent
- Advanced in Microsoft Office Suite, including Word, Outlook, and Excel
- Experience with CRM systems, particularly Salesforce
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs